How do I pay for my Mobile Spa Booking ?
- If booked with our therapist payment is upfront only
- For small or small bookings day prior to your appointment
- For large bookings or Mobile Pamper Parties a week before for your booking date
- For the safety and security of our therapists
- You can pay over the phone or via the website Credit Debit,/Paypal/Bank Transfer
Are there extra charges?
- Travel Allowance – some areas do incur a travel allowance added to your booking
- Parking – Hotel or Street parking fees if not free are to be added
- Second Therapist – we charge an additional travel allowance
- Hospital – Parking fees are always included in your booking payment
- Minimum Booking – 1.5hrs for occur for some areas
- Our Gift Certificates are non refundable but are transferrable
What happens on the day of your booking?
- For large Mobile Spa bookings arrival 15 mins early to set up
- If your running late please let as know prior to your booking
- Guests running late we wait 10 mins after that we have to take time off
- Therapists running late will organise to stay back
I have to cancel my Spa booking
what happens?
- Pamper Parties under 1 wks notice incur a cancellation fee of $50
- On the day if a guest cancels it is offered to another
- There is no refund for pamper party treatments
- Single bookings under 24 hours notice there is a cancellation fee of $25
- Hospital visits under 24hrs notice there is a cancellation or travel fee if therapist has arrived
