How do I pay for my Mobile Spa Booking ?
- If booked with our therapist payment is upfront only
- Either the day before or for on the day bookings prior to your appointment
- For the safety and security of our therapists
- You can pay over the phone or via the website Credit Debit,/Paypal/Bank Transfer
Are there extra charges?
- Some areas incur a travel allowance
- Hotel or Hospital parking are to be confirmed free or fees to be included in your booking
- For a 2nd Therapist we charge an additional travel allowance
- Hospital parking fees are always included in your booking payment
- Some areas are a minimum of 1.5hr for bookings
- Our Gift Certificates are non refundable but are transferrable
What happens on the day of your booking ?
- For large Mobile Spa bookings we arrive 15 mins early to set up
- If your running late please let as know 1.0hr prior to your booking
- Guests running late we can wait 10 mins then we have to take the time off
- Therapists running late we will organise the Therapists to stay back
I have to cancel my Spa booking what happens?
- Pamper Parties under 1 wks notice incur a cancellation fee of $50
- On the day if a guest cancels it is offered to another
- There is no refund for pamper party treatments
- Single bookings under 24 hours notice there is a cancellation fee of $25
- Hospital visits that are cancelled incur a $25 cancellation fee if therapist has arrived or if rescheduled a $25 travel allowance